Welcome to our status page. In the event of a service disruption, we'll post information here to keep you informed of the current status.

ExactHosting.com




Operational

ExactHosting Support




Operational

Email




Operational

Domains




Operational

Web Hosting




Operational

Scheduled Maintenance

Upgrading server hardware: zeus.pixeno.comPlanned Maintenance

Schedule

December 3, 2021 3:00PM - December 4, 2021 3:00PM EST
December 3, 2021 8:00PM - December 4, 2021 8:00PM UTC

Components

Web Hosting

Services

Websites, cPanel

Description

We will be upgrading server hardware and the operating system on zeus.pixeno.com in order to provide clients with the fastest and most up-to-date hardware available. While the maintenance window is 24 hours, we do not expect individual websites to be offline for more than 3 hours during this migration window.
Planned maintenance - Enhanced Email Cluster APlanned Maintenance

Schedule

December 3, 2021 6:00PM - 10:00PM EST
December 3, 2021 11:00PM - 3:00AM UTC

Components

Email

Services

Cluster A Email, Cluster A Webmail

Description

We will be undergoing planned system maintenance to continue migrating the hosted email platform to Openstack Cloud infrastructure. Our migration efforts are taking place between 6 PM and 10 PM ET daily until late-December. We will be working on system components related to the email service but don't anticipate any service interruption during the maintenance window. No customer action or preparation is required.
Planned maintenance - Enhanced Email Cluster APlanned Maintenance

Schedule

December 4, 2021 6:00PM - 10:00PM EST
December 4, 2021 11:00PM - 3:00AM UTC

Components

Email

Services

Cluster A Email, Cluster A Webmail

Description

We will be undergoing planned system maintenance to continue migrating the hosted email platform to Openstack Cloud infrastructure. Our migration efforts are taking place between 6 PM and 10 PM ET daily until late-December. We will be working on system components related to the email service but don't anticipate any service interruption during the maintenance window. No customer action or preparation is required.
Planned maintenance - Enhanced Email Cluster APlanned Maintenance

Schedule

December 5, 2021 6:00PM - 10:00PM EST
December 5, 2021 11:00PM - 3:00AM UTC

Components

Email

Services

Cluster A Email, Cluster A Webmail

Description

We will be undergoing planned system maintenance to continue migrating the hosted email platform to Openstack Cloud infrastructure. Our migration efforts are taking place between 6 PM and 10 PM ET daily until late-December. We will be working on system components related to the email service but don't anticipate any service interruption during the maintenance window. No customer action or preparation is required.
Verisign Registry - .COM/.NETPlanned Maintenance

Schedule

December 11, 2021 8:00PM - December 12, 2021 12:00AM EST
December 12, 2021 1:00AM - December 12, 2021 5:00AM UTC

Components

Domains

Services

Registrations/ Transfers

Description

During this scheduled system maintenance, the following services may be unavailable: Availability Checks Whois Services Domain Purchases Domain Renewals Domain Updates
Scheduled OpenSRS (back end provider) Maintenance for .COM/.NETPlanned Maintenance

Schedule

December 11, 2021 8:00PM - December 12, 2021 12:00AM EST
December 12, 2021 1:00AM - December 12, 2021 5:00AM UTC

Components

ExactHosting.com

Services

Portal

Description

During this scheduled system maintenance by our back end provider, OpenSRS, the following services may be unavailable: Availability Checks Whois Services Domain Purchases Domain Renewals Domain Updates Existing domains will continue to function without issues.