Welcome to our status page. In the event of a service disruption, we'll post information here to keep you informed of the current status.

Incident Status

Degraded Performance

Components

Domains, Web Hosting

Services

DNS, cPanel



November 21, 2022 1:58PM EST
November 21, 2022 6:58PM UTC
[Identified] The following servers will be temporarily unavailable for DNS updates. jellyfish.exacthosting.com stingray.exacthosting.com crab.exacthosting.com While you may be able to add new records via cPanel Zone Editor, the changes will not have any effect. Changes made during this incident may also be overwritten with the records that existed prior to this issue starting. We will provide another update on this issue as soon as possible.

ExactHosting.com




Operational

ExactHosting Support




Operational

Email




Operational

Domains




Degraded Performance

Web Hosting




Operational

Scheduled Maintenance

Schedule

November 29, 2022 3:00PM - 4:00PM EST
November 29, 2022 8:00PM - 9:00PM UTC

Components

Domains

Services

Registrations/ Transfers

Description

On Tuesday September 27th, our upstream registrar partners Ascio will take their production system offline between 19:00 - 20:00 UTC / 20:00 - 21:00 CET while they conduct scheduled maintenance work. During this period orders for ccTLDs in the OpenSRS system that are managed through Ascio will not be processed.

Schedule

December 6, 2022 12:00PM - 8:00PM EST
December 6, 2022 5:00PM - 1:00AM UTC

Components

Web Hosting

Services

Websites, cPanel

Description

As we continue to move forward with our goal of providing the best web hosting experience, we will be migrating your email, website and webhosting accounts from host5.webserveralpha.com to jellyfish.exacthosting.com. The migration is scheduled for Tuesday, December 6th 2022 between 12pm - 8pm Eastern Time. We ask that you do not make any changes to your website during this time period. Maintenance Window Details: What: Migration of websites When: Tuesday, December 6th, 12PM - 8PM Eastern Why: To provide our clients with the fastest and most up-to-date hardware available such as Solid State / SSD Hard Drives and Alma Linux 8. Impact: Customers may see old or cached websites for several hours after their web site is migrated *Note: IP Addresses will remain the same after the migration is complete as we will be transferring them from the source to the destination

Schedule

December 8, 2022 12:00PM - 8:00PM EST
December 8, 2022 5:00PM - 1:00AM UTC

Components

Web Hosting

Services

Websites, cPanel

Description

As we continue to move forward with our goal of providing the best web hosting experience, we will be migrating your email, website and webhosting accounts from host7.webserveralpha.com to stingray.exacthosting.com. The migration is scheduled for Thursday December 8th 2022 between 12pm - 8pm Eastern Time. We ask that you do not make any changes to your website during this time period. Maintenance Window Details: What: Migration of websites When: Thursday, December 8th, 12PM - 8PM Eastern Why: To provide our clients with the fastest and most up-to-date hardware available such as Solid State / SSD Hard Drives and Alma Linux 8. Impact: Customers may see old or cached websites for several hours after their web site is migrated *Note: IP Addresses will remain the same after the migration is complete as we will be transferring them from the source to the destination

Schedule

December 13, 2022 12:00PM - 8:00PM EST
December 13, 2022 5:00PM - 1:00AM UTC

Components

Web Hosting

Services

Websites, cPanel

Description

As we continue to move forward with our goal of providing the best web hosting experience, we will be migrating your email, website and webhosting accounts from host10.webserveralpha.com to crab.exacthosting.com. The migration is scheduled for Tuesday December 13th 2022 between 12pm - 8pm Eastern Time. We ask that you do not make any changes to your website during this time period. Maintenance Window Details: What: Migration of websites When: Tuesday, December 13th, 12PM - 8PM Eastern Why: To provide our clients with the fastest and most up-to-date hardware available such as Solid State / SSD Hard Drives and Alma Linux 8. Impact: Customers may see old or cached websites for several hours after their web site is migrated *Note: IP Addresses will remain the same after the migration is complete as we will be transferring them from the source to the destination